MLF began by obtaining commitment from their leaders and partners to take a comprehensive examination of their culture, its policies, practices and diversity management efforts. They then moved through different phases of the Strategic Diversity Management Process™ as they pursued their quest for improvement.
During the Discovery Phase, they unearthed key challenges (through focus groups and interviews) within the company that were hindering talent from entering the firm, staying, and making a full contribution.
All leaders, associates and staff level employees in five offices across the country participated in Diversity Management training during the Implementation Phase. Implementation was followed by the Maturity Phase. MLF took its entire workforce forward in a deeper understanding of diversity management by:
- holding application sessions (learning and doing);
- employing practices that reflected visible “inclusion;”
- using the My Diversity Manager™ across the firm;
- equipping internal key stakeholders (HR Group, Diversity Committee Members) with the necessary skills to guide leaders and associates in its application to reinforce appropriate action and behavior.